Inside Out: Organizations as Service Systems Equipped with Relational Boundaries

نویسندگان
چکیده

برای دانلود رایگان متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Inside Out: Organizations as Service Systems Equipped with Relational Boundaries

Currently, literature on organizational boundaries is at the center of a heated debate, characterized by a shift from a transactional approach to a broader immaterial perspective centered on the concept of boundless organizations. However, the overestimation of the effects of contemporary dematerialization on business processes can lead to the progressive neglect of the existence of corporate b...

متن کامل

“humans Inside” as the Key Characteristic of Service Systems

This paper presents a definition of service systems that is simple, comprehensive, actionable, and, most of all, differentiates service from product systems. We propose as the defining characteristic of a service system the significant presence of human beings, either as individuals or as organizations, as part of the service system during the time of use. We hypothesize that the main implicati...

متن کامل

Inside Out

I have alwayswanted to be adoctor.Manyaspects ofmedicine enthralled me: research, diagnosis, and the possibility of improving a patient’s quality of life, in particular.Walking the corridors of a hospital felt exhilarating. At 15 I had a volunteer position at the local hospital. Although my assignments were answering phones, directing visitors, and, my favorite, delivering goods topatients, I f...

متن کامل

Enhancing service organizations resilience through systems thinking

This paper explores the relationship of applying systems thinking for service delivery design with enhancing organizational resilience. Two case studies were conducted in two British service organizations. Results show that systems thinking operationalized twodimensional determinants for improving organizational resilience; organically structured organization, and highly affectively committed e...

متن کامل

Human Resource Systems and Helping in Organizations: a Relational Perspective

This paper proposes linkages between human resource (HR) systems, relational climates, and employee helping behavior. We suggest HR systems promote relational climates varying in terms of the motivation and sustenance of helping behavior. HR systems are expected to indirectly influence the nature of relationships and the character of helping within organizations. By considering HR systems and t...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Systems

سال: 2017

ISSN: 2079-8954

DOI: 10.3390/systems5020036